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IqahjAsked on May 26, 2014 at 2:52 AM
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Ashwin JotForm SupportReplied on May 26, 2014 at 2:55 AM
Hello Iqah,
Are you having issue with your form "Clone of Alternative Order Form with Additional Options Checklist"?
I did check your account and you have received 202 submission in total and not 186. Please check the screenshot below:
Do check and get back to us if you actually missing any submission records.
We will wait for your response.
Thank you!
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IqahjReplied on May 26, 2014 at 4:11 AMHi it still is. I tried open and closing alot of times.
Sent from my iPhone
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jonathanReplied on May 26, 2014 at 8:10 AM
@ Iqahj
Hi,
I checked the actual submissions of your form http://www.jotform.me/form/33140850998461
and it currently have 202 already.
Can you please check again in your form submissions page?
Make sure you are login to your JotForm account at https://www.jotform.com/login
to check.
Thanks.
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IqahjReplied on June 4, 2014 at 2:31 AMHi can u explain why folder shows 186 but submission is 206?
Sent from my iPhone
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Ashwin JotForm SupportReplied on June 4, 2014 at 6:07 AM
Hello Iqahj,
Are you taking about the number 183 which is in the red background color? Please check the screenshot below:
The number in the red background actually gives you the number of unread submissions you have in your form. If you go to your form's submission page and read the submission, the count will be removed.
Please be noted that you can also manually mark all the submissions as read. Please check the screenshot below:
Hope this helps.
Do get back to us if you have any questions.
Thank you!