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marafx2007Asked on May 23, 2014 at 7:45 AM
Hi
Today I received a weird mail from you.
This si the text
Identificazione di ordine: INT140523-1695-72266B 1 JotForm Premium Monthly USD 9,95 ogni mesehttps://sites.fastspring.com/interlogy/order/s/INT140423-7382-78962S
I assure you that I have my account under info@tiscalistorecagliari.it as Premium monthly allready premium!
The day 20 may I created a FREE NEVER UPGRADIN account using another email info@tiscalistorecagliari.com
I REPEAT I NEVER ASKED YOU TO UPGRADE my account info@tiscalisotrecagliari.COM.
I use only the info@tiscalistorecagliari.IT as PREMIUM:
I expect a direct telephone contact asp.
contact Antonia Vasile: 0039 3338107135
This is urgent. You are creating job position problems to an employee and to the company he's working for.
If we have no answer until monday we will proceede on the legal ways.
Best regards
Antonia Vasile - Sales contact manager.
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Ashwin JotForm SupportReplied on May 23, 2014 at 9:57 AM
Hello Antonia,
I did check both of your account and here are the details :
Username: marafx2007 Email address: info@tiscalistorecagliari.com - This is NOT a premium account.
Username: tiscali2013 Email address: info@tiscalistorecagliari.it - This IS a Premium account.
The payment invoice you have received for order #INT140423-7382-78962S is actually for account with email address info@tiscalistorecagliari.it.
Do get back to us if you would like to cancel your subscription.
Thank you!