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GreenSocialsAsked on May 18, 2014 at 11:43 AM
Hello,
For some reason, some forms are arriving blank. Everything inside the email arrives blank.
I have attached a screenshot.
WHat is going on?
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bobReplied on May 18, 2014 at 12:42 PM
Hi,
Please reconfigure your email alert and do not leave Sender Name field with "Please Select" as a value.
You can try sending your form after whitelisting the jotmail IP addresses. Please click the link below:
http://support.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Let us know what happens after trying this.
Thank you