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JoeMacholAsked on May 9, 2014 at 2:07 AM
The website I'm working on is: http://ww2etotours.com/book-your-tour-today/
I've created a jotform for booking tours.
This is hooked up to PayPal Pro.
My FIRST customer tried to purchase two of the full payment June Tours and got the error:
invalid argument see additional error message
I went into the jotform to do a test - you can see the test field for $1 at the bottom and it went through just fine. I did not get the error that the future customer did.
As you can see the price for tours is quite expensive - and doing a test on those is lots of $$$ :(
What do you think is going wrong?
Thanks in advance
Paul
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jonathanReplied on May 9, 2014 at 8:21 AM
Hi Pauil,
When I checked your form http://www.jotform.us/form/40567139194157, the first thing I noticed in the items/products you added on the payment tool was -- there were inserted html tags like, bold and color in the items/products descriptions
this inserted html codes can cause problem how the items/products are parsed during processing of the data.
I really suggest that you removed this html codes on those products name/description.
If you need to customize the format of items/products description do it the right way -- by injecting CSS code
You can use CSS codes like this on your paypal payment form to have similar effect as you did before.
.form-product-item label {
font-weight: bold;
}
label[for*="input_3_1005"]
{
font-weight: normal !important;
color: red !important;
}
You can check this test form http://form.jotform.me/form/41282904362452 where I have applied this.Please correct this in your form and then test again to see if the mentioned issue is fixed.Inform us if issue persist.Thanks! -
JoeMacholReplied on May 9, 2014 at 11:26 AM
I need to learn to READ closer - you did give me the CSS - I appreciate that.
I've put it in, hopefully the customer will try again to make payment and I'll report back.
Thanks!
Paul