I want to show the last 4 digits of my respondents' credit card numbers in the autoresponder email and invoice

  • Michael_Poulin
    Asked on February 1, 2022 at 11:30 AM

    Hi... I don't see a field for this in the email settings so I thought I would ask... users filling out our payment form would like to see their credit card last four digits on the email (like xxxx xxxx xxxx 1234) that is automatically sent to them after payment.

    Is this possible?

    Michael

    Jotform Thread 3721590 Screenshot
  • Kat JotForm Support
    Replied on February 1, 2022 at 12:46 PM

    Hi Michael,

    Happy to help!

    It is not currently possible to display the last 4 digits of the card used in the Auto Responders or the invoices: this might not be possible as, due to our PCI certification and other security measures, this type of information may be exclusively available to the payment processor that you use (ie. PayPal, Stripe, etc.).

    However, I have opened a feature request with our development team to assess the potential for implementation. We are unable to guarantee that this will be implemented or any kind of estimate to when it may be implemented; however, if/when we hear back from our team, we will be sure to update you via this thread.

    If you haven't already (although by the Invoice Number propery on your Auto Responder it looks like you have), you could send an invoice with the rest of the purchase details to your respondents in the interim. You can access this via your Payment Settings:

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    We thank you in advance for your patience and understanding!