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BudinscakAsked on January 13, 2022 at 3:34 PM
The username should be: ComForCare - NYC
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Kevin Support Team LeadReplied on January 13, 2022 at 4:16 PM
The usernames cannot contain spaces or other special characters besides dots, so I updated it to ComForCareNYC, kindly check and confirm it's updated on your end now.
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DuetCareReplied on January 13, 2022 at 5:23 PM
thank you!
Kyle