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lawrenceinkAsked on March 29, 2014 at 11:25 AM
I want to keep all of our forms in my main account. I have one user that has created some forms I need to copy. Currently I am a sub-account user on her account.
So
How can I best copy her forms to my main account?
Secondly when I add sub-accounts on my main account will the forms be held in my main account?
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jonathanReplied on March 29, 2014 at 6:14 PM
Hi,
You can copy forms using this guide
http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
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The answer to 2nd question is Yes. As the main account, you own the forms. Sub-accounts/users can be given permission only by the main account(you). Please refer also to this guide
http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User
Thanks!
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lawrenceinkReplied on March 30, 2014 at 8:56 AM
Yes, I have tried this, but it keeps saving the cloned form in the shared forms not my forms. How can I resolve this?
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CesarReplied on March 30, 2014 at 3:15 PM
Is the user in question a sub-account user? Please try the cloning step by not having the user as a sub-account of another account.
Do let us know if the issue persists after performing such step. Thank you.