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classiccreekranchAsked on November 15, 2021 at 4:18 AM
Is there a way to change which email address my forms are sent to without rebuilding everything?
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vuralcan JotForm Data ScientistReplied on November 15, 2021 at 5:14 AM
Greetings classiccreekranch,
OnMy Form page click your picture.
On the opened box click “Settings”.
Choose Account menu and on Email side click “edit”.
On the opened textbox write your new email address and after verify it from your mail.
I hope this helps. Contact us again if you need assistance
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classiccreekranchReplied on February 11, 2022 at 11:11 PMI reached out a while ago about changing my email address but i never got
around to doing it and now my email is no longer active. I just tried to
sign in to change it and the password i thought was correct is not working.
I tried to reset my password but it wants to email me to reset but i cant
access that account.
Is their a way to reset it without using my old email address?
Any help would be great :)
Amanda Youmans
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Girish JotForm SupportReplied on February 12, 2022 at 4:42 AM
Hello,
Do you want to change your account email address or the email address where your form responses need to be sent after form submission?
If it is the latter, please check this related guide: https://www.jotform.com/help/41-how-to-change-the-email-address-used-for-notification-email/.
You do not need to reset your account password to change this email address.
If you are unable to log into your account, please follow instructions in this link to reset your account password: https://www.jotform.com/help/489-how-to-reset-jotform-account-password/.