Some values are not appearing in the email

  • jessicabrownsec
    Asked on November 12, 2021 at 11:32 PM

    My multiple choice form does not email the choice selected. I spent almost 2 hours creating a form that doesnt work.

    Jotform Thread 3508140 Screenshot
  • Billy JotForm Support
    Replied on November 13, 2021 at 5:04 AM

    Hello,

    I hope you're doing well and thanks for reaching out.

    Upon checking, the variables set in the email notification don't match the widgets' unique name. Please see the screenshots below:

    In the Email:

    1636797498 618f8c3add8f8  Screenshot 10

    The widgets:

    1636797546 618f8c6a7f7a0  Screenshot 21

    1636797579 618f8c8b0a876  Screenshot 32

    1636797606 618f8ca63d4a9  Screenshot 43

    I already fixed it. No further actions are required from you.

    Let us know if you need further assistance.

    Best regards,