Form not redirecting to URL based on answers to form

  • andreaprisby
    Asked on October 26, 2021 at 4:07 PM

    Hi there,


    I am trying to have registrants be redirected to a URL if they chose a certain checkbox option, however even after setting up the condition, it just sends them to the thank you page.


    Could you help?


    Thank you!

  • Elton Support Team Lead
    Replied on October 26, 2021 at 10:13 PM

    Your URL should be in full with HTTP or HTTPS protocol e.g. https://spo.org. Please update your thank you URLs in order for the redirection to work properly.

    20211027100429Xw Screenshot 10

    So far on my test in the cloned version of your form, the redirection is working fine.

    20211027100855uS Screenshot 21

    20211027100846sP Screenshot 32

    Result: My redirection goes to https://jotform.com/thankyou.html

    202110271009192k Screenshot 43