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paws19Asked on March 9, 2014 at 2:36 PM
I did a test form and used my hotmail account and the auto responder email is going to junk.
Is there anyway to resolve this problem? http://www.jotform.com/?formID=23046945459159
Thanks,
Laurie
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David JotForm Support ManagerReplied on March 9, 2014 at 2:48 PM
Hi, this happening due to the autoresponder not beig set up properly, do not leave the "Sender E-mail" fields as "Please Select", leave it as noreplay@jotform.com or noreply@formresponse.com.
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paws19Replied on March 9, 2014 at 2:51 PM
What is the difference in the 2 choices?
Thanks,
Laurie
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David JotForm Support ManagerReplied on March 9, 2014 at 3:26 PM
The difference is that one reflects the jotform domain, and the the other reflects a generic domain, which is a non-branded domain, but both belong to us, and work the same.