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markboydllewellynAsked on October 18, 2021 at 8:01 PM
https://www.jotform.com/build/212091400495044#preview
Hi I have created a survey but it is stuck at "Please wait while we are processing your request..." and will not submit.Please help.
Thanks
Mark
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Marco JotForm SupportReplied on October 18, 2021 at 10:11 PM
Hello there,
Thanks for reaching out to us.
I made a test submission on your form, and I was regularly redirected to the PayPal payment form in the end.
Please test your form directly from its URL, instead of testing it in preview mode:
https://form.jotform.com/212091400495044
If the issue still persists, please try clearing your browser cookies and cache before retrying.
Let us know if you need any further assistance,
Regards