Stuck at : Please wait while we are processing your request...

  • markboydllewellyn
    Asked on October 18, 2021 at 8:01 PM

    https://www.jotform.com/build/212091400495044#preview

    Hi I have created a survey but it is stuck at "Please wait while we are processing your request..." and will not submit.

    Please help.


    Thanks

    Mark



    Jotform Thread 3439356 Screenshot
  • Marco JotForm Support
    Replied on October 18, 2021 at 10:11 PM

    Hello there,

    Thanks for reaching out to us.


    I made a test submission on your form, and I was regularly redirected to the PayPal payment form in the end.

    Please test your form directly from its URL, instead of testing it in preview mode:

    https://form.jotform.com/212091400495044


    If the issue still persists, please try clearing your browser cookies and cache before retrying.


    Let us know if you need any further assistance,

    Regards