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Barrington WallaceAsked on September 20, 2021 at 11:38 AM
The Jotform I created is not working. i also can not access the jot forms account to check when I use your username / password it says : Login failed - suspended.
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Kenneth JotForm SupportReplied on September 20, 2021 at 6:28 PM
Thank you for reaching support,
I am not able to pull anything under the email address Barrimgton@walkgoodlogistics.com.
Can you share with the username, email address, or Direct Form links to any of the forms associated with the account?
Awaiting your response.
Best.
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guest_2ac6cc0cfe7e230aReplied on September 20, 2021 at 6:39 PM
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Kenneth JotForm SupportReplied on September 20, 2021 at 7:45 PM
Hello guest_2ac6cc0cfe7e230a,
To avoid confusion, I have moved your concern to this support ticket: https://www.jotform.com/answers/3368499-i-am-having-similar-issue-only-i-cant-get-a-response-from-support.
I will address it shortly.
Best.