-
nicoraemorrisonAsked on July 28, 2021 at 1:40 PM
Hi There,
Brand new customer, immediately signed up for your BRONZE level. When I went to create an account, it asked if I wanted to use my Google log in - I did. It automatically created an account for me.
Now, if I want to log in manually, it does not recognize my google password. I can only log in from Google.
Can you send an 'update password' link without my current password, so I may create one?
Thanks!!
Best,
Nico
-
Jovanne JotForm SupportReplied on July 28, 2021 at 8:21 PM
Hi Nico, thank you for contacting support.
You can request a password reset to set up a new password for your account.
GUIDE: https://www.jotform.com/help/489-how-to-reset-jotform-account-password
Please give it a try and let us know how it goes.