-
GroundwireAsked on July 28, 2021 at 6:23 AM
-
Vanessa_TReplied on July 28, 2021 at 6:31 AM
Your account was suspended due to your form(s) using copyright logo which is against our Terms Of Use.
If you have the authority to use the logo, kindly provide the following information to reviewers@jotform.com with subject line Ticket #3249509.
1. The URL where your forms are used.
2. Your website or proof of affiliation to a legitimate institution.
3. Your corporate email. We will need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.
-
GroundwireReplied on July 28, 2021 at 6:44 AM1. The URL where your forms are used.
https://www.groundwiresecurity.com/tpn-assessment-form
2. Your website or proof of affiliation to a legitimate institution.
https://www.groundwiresecurity.com/
3. Your corporate email. We will need you to change your registered email
to a corporate one to avoid getting flagged again by our phishing detector.
Sure - we can change this to sangeeta.devi@groundwiresecurity.com
How do I do that please?
... -
Jovanne JotForm SupportReplied on July 28, 2021 at 10:43 AM
Hi,
Let me forward your proofs to our reviewer's team so they can check. We will update you here as soon as we have more information.
Thank you!
-
GroundwireReplied on July 28, 2021 at 5:44 PMThank you for your response.
... -
Jovanne JotForm SupportReplied on July 28, 2021 at 6:34 PM
Hi,
Your account has been reactivated. To avoid future suspension, please change your account primary address into a corporate email. Here is a guide:
GUIDE: https://www.jotform.com/help/1271-how-to-change-your-account-email-address
Please check and let us know if you have further questions.
-
GroundwireReplied on July 28, 2021 at 7:22 PMThank you - doing it now.
... -
GroundwireReplied on July 28, 2021 at 8:11 PMHi guys,372bb9e2b
I'm trying to change the email address to
sangeeta.devi@groundwiresecurity.com. But it's saying it's already in use.
I tried to do a password reset on sangeeta.devi@groundwiresecurity.com and
it give me this error. I had accidentally chosen sign up with Google - I
suspect thats why the account got set up. Can I delete the
sangeeta.devi@groundwiresecurity.com account, then assign this email
address to this account?
https://www.jotform.com/page.php?p=passwordreset&username=sangeeta.devi&token=f6b28cd47d1ea1c10b1385ddcde7681bb0349e711bbb0cfeed48312
... -
Jovanne JotForm SupportReplied on July 28, 2021 at 9:17 PM
Hi,
I have moved your concern to this new support ticket so we can address it separately to avoid confusion. We will be responding to it via this thread https://www.jotform.com/answers/3251499 shortly.
Thank you!