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Arkivexperten_infoAsked on July 27, 2021 at 9:16 AM
Hi!
We just found your service and find it very useful.
We have a problem with nested conditional form elements. See the form below:
https://eu.jotform.com/build/211986909144364#preview
You can replicate the bug like this:
- Select the option "Teknisk support" in the first single select list "Vad gäller ärendet"
- Another select list "Typ av ärende" is unhidden
- Select the option "Jag kan inte öppna mitt elektroniska kodlås"
- A info paragraph is unhidden.
- Select the option "Övrigt" in the parent list "Vad gäller ärendet"
- Bug: The paragraph in the child list is not hidden, like it should be.
Page URL: https://www.arkivexperten.se/kontaktform -
Kiran Support Team LeadReplied on July 27, 2021 at 1:40 PM
The issue is happening due to the option 'Clear Hidden Field Values' in the Form Settings. Please try changing it to Clear on Being Hidden so that it should be working fine.
Thanks!
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Arkivexperten_infoReplied on July 28, 2021 at 2:20 AM
Thanks, that helped!
Regards, Magnus