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LMBandDevAsked on July 19, 2021 at 1:47 PM
Good Morning,
I would like to discontinue the bronze package for Jot form and return to the starter package. I noticed today I was billed for that and would like to also respectfully request a refund.
Best way to reach me is by phone at 3607913508
Lisa Marie
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Jeanette JotForm SupportReplied on July 19, 2021 at 7:22 PM
Dear Lisa, we've canceled and refunded the latest charge. Your account is now back to the free plan. If you still need assistance you can reply to this ticket, otherwise you are all set :)