My form logo doesn't appear when I open the draft

  • Ben Willcox
    Asked on July 14, 2021 at 5:22 AM

    Hi,

    When I save a draft and go to re open it the logo on my form and all the boxes blink and it does not load any of the old information.

    Jotform Thread 3219184 Screenshot
  • Marco JotForm Support
    Replied on July 14, 2021 at 9:05 AM

    Hello there,

    Thanks for reaching out to us.

    Please try to clear your browser cookies, and also try to log in to your Jotform account from a different browser and device.

    In the meanwhile, I'm gonna clear your forms cache.


    Let us know if the issue still persists.

    Regards