-
yvonne.pargAsked on July 2, 2021 at 6:07 AM
When I'm trying to encrypt my form, this window shows up. My account password doesn't work here. What else do I have to enter?
-
Niko_NReplied on July 2, 2021 at 9:33 AM
Greetings,
You should enter your account password there. Please try to reset your account password by following this guide below:
https://www.jotform.com/help/489-how-to-reset-jotform-account-password
Then, please try to encrypt the form using a new account password and check.
Thank you!