How do I set up referral link tracking or create custom links / URL? I do not want to create multiple forms.

  • Katie_Winston
    Asked on June 28, 2021 at 10:02 AM
    How do I set up referral link tracking or create custom links / URL? I do not want to create multiple forms.
  • Kenneth JotForm Support
    Replied on June 28, 2021 at 10:14 AM

    Hi there,

    Please take a look at our Referral widget and let us know if it fits your requirements: https://www.jotform.com/widgets/get-referrer.

    Here are the guides for customizing the URL or your Domain:

    https://www.jotform.com/help/261-how-to-create-a-custom-url-of-a-form

    https://www.jotform.com/help/144-how-to-use-custom-domains-with-jotform-enterprise.

    Let us know if you have any further questions.

    Best.

  • Katie_Winston
    Replied on June 28, 2021 at 11:59 AM

    Hi there,


    I don't think the Referral Widget works in this instance. We will be promoting this form on Instagram, Twitter, and Email. Essentially I would like to assign a unique URL to each of the previously mentioned platforms. So that we can monitor that X number of users came from Instagram, X number came from Twitter... etc.

    How would I do that?


    Thanks!

    Stephanie

  • Michal_S Jotform Support
    Replied on June 28, 2021 at 4:09 PM

    Hello!

    You can do that by adding a hidden text field to your form and filling it using a parameter that you will specify for each platform.

    This will enable you to, for example, post a link with a special parameter to your Facebook, the field will be filled with "Facebook", and it will be visible to you in your form submissions.

    To do this:

    • Add a Short Text field to your form (I will name it Referral)

    • Hide the field

      132982 1 Screenshot 10

    • Customize the link to fill this hidden field with a value. You will need a custom link for each platform - for example, to fill the hidden field with the value Facebook, share this link on Facebook:

      https://www.jotform.com/[your form id]?referral=Facebook

    • Here's the result:

    132983 testfaceb Screenshot 21

    Related guide: Prepopulating Fields to Your JotForm via URL Parameters

    Please let us know if that suits your needs.

    Thank you!

  • Katie_Winston
    Replied on June 29, 2021 at 3:31 PM

    Thank you! That's a great solution