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Team_CRMAsked on June 17, 2021 at 11:24 AM
Hello!
There is an issue - emails after registration are not received. e made several tests, though emailings are set up
The form is 2021.06.17.....
What is the problem?
Thank you
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Laura JotForm SupportReplied on June 17, 2021 at 4:37 PM
Hi there,
We are happy to help with the emails.
Are you referring to the autoresponder emails on the form, or does the Notification email also not get sent?
I noticed that sending the Autoresponders on submission has been turned off.
May I ask you to turn these settings on for each Autoresponder, and then make a test submission on your form to see if you can receive the emails?
Kindly try this and let us know how it goes.