HIPAA: how to view approval emails inbox?

  • mgascoigne
    Asked on June 7, 2021 at 6:08 PM

    Hello,

    The form I've created is HIPAA-enabled and so when we receive emails for approval, all responses are secure and not visible. This means we are unable to approve/deny the applicant via email. Is there a way to have a link to the approval inbox in the approval email so we can directly review the responses and approve/deny in that jotform inbox?


    Thanks

  • Jed_C
    Replied on June 8, 2021 at 12:25 AM

    Due to HIPAA compliance, the person who will be viewing the inbox needs to have a Jotform account that also has HIPAA enabled account.