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Linda CurtisAsked on June 1, 2021 at 9:13 PM
I've requested a password update email and haven't received it.
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Patrick_RReplied on June 2, 2021 at 1:12 AM
Hello Linda! It seems that your account has been suspended. I've contacted the concerned team regarding this.
I'll get back to you as soon as I hear from them.
Thank you!
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Patrick_RReplied on June 2, 2021 at 12:37 PM
Hello! The team has unsuspended your account but we'll need the following information from you as you're using a copyrighted logo on your form:
- The URLs where the forms are being used/embedded.
- Their website or proof of affiliation to a legitimate institution.
- Share with us a document that will prove that they are authorized to offer such services.
Please send this proof to reviewers@jotform.com with Thread #3134573 as the subject to avoid this problem in the future.
Thank you!