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shena loftinAsked on March 25, 2021 at 10:05 AM
i would like to change my username and password. the password given i did not create and it won't let me change
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Andrew Manager of Enterprise Frontline SupportReplied on March 25, 2021 at 1:52 PM
Hello Shena,
Thank you for contacting JotForm Support! You can update both your username and password by following the steps in these two User Guides:
Update User Name- https://www.jotform.com/help/526-how-to-change-the-username
Update Password- https://www.jotform.com/help/489-how-to-reset-jotform-account-password
Please let me know if you run into any issues making these updates.
Thank you!