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a.n.rossAsked on March 21, 2021 at 7:18 AM
Hi,
I am currently using the free version of Jotform. I wanted to add Stripe to my form but it is greyed out. Do I need to upgrade for this to become available?
Thanks
Andrew
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Patrick_RReplied on March 21, 2021 at 9:25 AM
Hello Andrew! I believe that you're referring to this form: https://www.jotform.com/210560828727863
Kindly note that the payment widgets can be used on FREE accounts as well. Also, I checked your form; it seems that you already have one payment widget installed on your form (ClickBank); that is the reason all other payment widgets are unavailable.
Please note that a form can only have one payment widget installed. You can switch from ClickBank to Stripe by following the below steps:
Please give it a try. If you come across any issues, let us know.
Thank you!