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sportstravelmaniaAsked on March 16, 2021 at 1:16 PM
Is it possible for me to get a refund? I no longer use this site and I didn't even remember I had autopay until I saw the bill. A little heads up before you take the money would helpful, especially during a pandemic.
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Cecile JotForm SupportReplied on March 16, 2021 at 6:37 PM
Hello there,
Thank you for contacting support.
I can see that you have cancelled your PayPal subscription already.
Guide: : How-can-i-cancel-my-paypal-subscription
I have now added your account to our PayPal Refund Queue for your account to be cancelled and for the refund to be processed. Please allow 5-10 business days before the refund reflects in your account.
Should you have any other concerns, kindly let us know.