Translation: Input Table Rows containing HTML codes are not translated

  • Jodi Shelton
    Asked on March 15, 2021 at 11:51 AM

    My form is showing tranlated except for in these fields shown below. All is complete on the back end from what I can see. Can you help with this?

    Jotform Thread 2968296 Screenshot
  • Elton Support Team Lead
    Replied on March 15, 2021 at 5:45 PM

    I inspected your input table rows and I found HTML codes in it. This is what's breaking the translation. Could you please get rid of the HTML code and try it again? This should fix the problem.

    03162021 65S0DqtkaM Screenshot 10

    I have also escalated this problem to our devs so they can work on a permanent fix. Thanks!

  • Jodi Shelton
    Replied on March 16, 2021 at 12:11 PM

    I removed the HTML code, but it still does not see to fix the issue. Any other ideas?

    Jodi

  • Nikola JotForm Support
    Replied on March 16, 2021 at 5:09 PM

    I inspected your form and the issue is now only related to the first row.

    1615928799 60511ddf723e2 form3 Screenshot 10

    I checked the translations, and you did not translate this row.

    1615928878 60511e2e872a4 transalte Screenshot 21

    Please translate it and test the form again.

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