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KaneshaAsked on March 6, 2021 at 6:24 AM
Good Morning,
I am having difficulties logging in after creating a form. The form is now disabled and i am unable to retrieve it.
Form 210642828050146
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Yau_CReplied on March 6, 2021 at 9:29 AM
Hi,
Thank you for reaching out.
Your form https://www.jotform.com/form/210642828050146 is showing properly on my end.
But your account has been suspended perhaps due to violation of our policies.
I am checking with our colleagues and will get back to you on how to re-activate your account.
Regards,
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Kanesha JonesReplied on March 6, 2021 at 8:00 PM
Great! The system just shut down while creating the form. I would love to understand which policy was violated so I dont do it again. I hope I dont have to re-create the form from scratch.
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Girish JotForm SupportReplied on March 7, 2021 at 5:31 AM
We apologize for the inconvenience.
It seems that your account was mistakenly suspended by our phishing detector tool.
I have activated your account now.