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JjCiocchettiAsked on February 23, 2021 at 4:48 PM
I have integrated Monday.com with Jot Forms. i built the form and mapped the different sections of my board when I integrated with the API.
The name, email, phone number, and comments are coming over but when Iselect something from the drop down menu, it does not popluate.
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Girish JotForm SupportReplied on February 23, 2021 at 10:29 PM
I checked your form and the dropdown field has multiple selections enabled.
Please note that the Monday integration does not support the drop-down field when the multiple selections enabled on the drop-down field.
The monday.com integration can only detect the single selection Dropdown list field type in the field mapping.
I recommend you disable the multiple selection options and test it again.
Please let us know if you need further assistance.