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askgreggbAsked on February 17, 2021 at 1:18 PM
This doesn't make any sense. Im trying to add the form box to the pdf so it looks correct when downloaded. You say its simple drag and drop but that is absolutely not the case. This is the most difficult and non-supported operation I've ever seen. How do you get this to work right???? I attached it below because i have tried everything and it just doesn't make sense
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Sonnyfer JotForm SupportReplied on February 17, 2021 at 4:45 PM
Apologies for the inconvenience.
Not sure what happened, but could you please try deleting the problematic field and then add a new one? Example:
Notice that I was able to connect the newly created field to the PDF.
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askgreggbReplied on February 17, 2021 at 4:55 PM
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Sonnyfer JotForm SupportReplied on February 17, 2021 at 6:05 PM
Please allow me to address your follow-up query to a separate ticket to avoid confusion. Kindly wait for my reply on the following ticket link. https://www.jotform.com/answers/2905836