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RipsteinAsked on February 12, 2021 at 9:47 AM
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Cecile JotForm SupportReplied on February 12, 2021 at 10:05 AM
Hello there,
I cloned your form to test. Here's how the form looks in an actual mobile device (iPhone 8+):
Please note that the mobile preview is not always accurate.
If you encounter any device that shows the form like how the mobile preview mode shows it, kindly tell us what particular device it is so that we could provide you a workaround or a custom CSS code.
Should you have any other concerns, kindly let us know.
Thank you.
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RipsteinReplied on February 12, 2021 at 10:07 AM
it is scrunched on the new iphone and galaxy 20 ultra
is there a specific size i should shoot for? i can recreate it
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Patrick_RReplied on February 12, 2021 at 11:56 AM
Hi! I believe that you're referring to this form: https://www.jotform.com/form/210389400958157
Due to the size of the the logo, it appears to be somewhat scrunched on mobile screens.
Please check this form on your mobile phone: https://form.jotform.com/210424750611949
I have made some CSS adjustments, which will show the logo clearly on small screens. in case this solves your purpose, then you can implement the following CSS code to achieve this:
@media screen and (max-width: 480px){
div.formLogoWrapper > img.formLogoImg{
height: auto;
top: 50px;
position: relative;
}
}
Make sure to place this code at the end of your existing CSS code.
Thank you!
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gtaapkloversReplied on March 4, 2021 at 5:02 AM
Facing same issue on my site as well. On mobile logo is not looking right. Here is the site: https://technologywell.com/ . Please suggest a solution!
Thank you
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Mike_G JotForm SupportReplied on March 4, 2021 at 5:47 AM
@gtaapklovers
I have moved your concern to a different ticket.
Here's the link: https://www.jotform.com/answers/2942407
We will be responding to that ticket shortly. Kindly refer to that ticket for any follow-up questions or you have any additional information that you would like to let us know to avoid confusion.