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Craig_MartinAsked on February 9, 2021 at 11:53 AM
I need to change the user name to make it more generic on the link. How do I change it?
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Jeanette JotForm SupportReplied on February 9, 2021 at 1:15 PM
Please let us know the new username along with 2 or 3 variants in case this is already taken.
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Craig_MartinReplied on February 11, 2021 at 8:18 AM
Hi Jeanette!
Sorry for the delay. Here are my options:
- Accelerate-360 (Preferred)
- C3C-Marketing
- Marketing-C3C
Thanks for your help.
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jonathanReplied on February 11, 2021 at 8:36 AM
Hi,
Currently usernames can only contain alphanumeric characters and underscore (_) symbol. Your usernames contains "-" which is not allowed.
The username Accelerate_360 is available. We can change to that if you confirmed.
We will wait for your updated response.
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Craig_MartinReplied on February 11, 2021 at 8:37 AM
Please change, thanks!
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jonathanReplied on February 11, 2021 at 8:55 AM
As requested we have now changed your account/username to Accelerate_360
You can check the updated status when you log in again using the new username at https://www.jotform.com/login
Please let us know if you need further assistance.