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RosedalerubyAsked on February 8, 2021 at 5:10 AMFor delivery charge, how can i set if the total invoice amount exceed $800, then $80 delivery charge will not be applied, vice versa?
Another form (https://form.jotform.com/Rosedaleruby/BeefOrder)
For option of "*Chilled* Osso Bucco 牛小膝 ($140/KG)), the wordings in sub label might be too much so it will be reflected in 2 lines, can we enlarge the spacing of sub label so only 1 line is showing?
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Girish JotForm SupportReplied on February 8, 2021 at 5:38 AM
For the delivery charge are you referring to this form https://form.jotform.com/Rosedaleruby/BeefOrder or https://form.jotform.com/210349224414043?
Please add this CSS code to the form to increase the sub label:
#sublabel_input_268 {
width : 400px;
}
Please check if this helps.
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RosedalerubyReplied on February 8, 2021 at 6:06 AM
Delivery charge is below form,
Trial form (https://form.jotform.com/210349224414043?fbclid=IwAR3yUy5lD6iMxLMZgEBBht7AAeBWGrfZHhjayQnSsoUgdB-aE9pdRpdaFzo)
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Jovanne JotForm SupportReplied on February 8, 2021 at 7:22 AM
Hi, thank you for getting back to us.
You can set up a Coupon Code to exclude the Shipping Fee if the total amount exceeds $800. Kindly refer to the steps outlined below:
Set up the coupon:
1. Coupon code: This is the code the user will enter to get free shipping. Write any easy code that you prefer.
2. Discount type: Set discount type to Percentage and Discount amount to 100%
3. Apply Discount to: Select Shipping
4. Minimum Order Amount for Discount: Set this to $800 (to give free shipping to only orders above $80)
5. Click Save to save the settings
Here's my demo form for your reference: https://form.jotform.com/210383469844968
I hope this helps. Let us know if you have further questions.
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RosedalerubyReplied on February 8, 2021 at 7:37 AM
Customer need to enter discount code for free delivery if set up like this, but currently our practice doesn't require to do so, as long as it is over $800, no extra delivery charge, if below, $80 is automatically added.
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Lorenz JotForm SupportReplied on February 8, 2021 at 8:24 AM
Hi there,
Unfortunately, what you're trying to accomplish is not possible. You can only set a flat-rate amount for shipping fee, or per product item.
You can try what my colleague has suggested which seems to be the closest to your requirement.