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Chu_GaryAsked on February 5, 2021 at 4:06 PM
https://www.jotform.com/build/210347365765056
For my registration form, when I give a full discount using a coupon code, PayPal generates an the following error message. "Bad request, must be greater than '0'.
How do I bypass this so the registrant can submit their registration?
I have tried the show/hide function but it does not appear to work. Please help.
Gary
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Ahmed_SReplied on February 5, 2021 at 8:01 PM
Please Try to switch to another PayPal method (Personal or Checkout) instead of PayPal Business, the %100 discount should work with any of these 2 methods.
Please give it a try and let us know if you need further assistance.
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Carver_CaseyReplied on February 17, 2021 at 10:27 AM
I
am having the same issue. We use Paypal business to submit payments on our registration form. We do not have a personal account; We are a non-profit with a discount on our Paypal fees. If we switched to using Paypal Checkout, would it still go through our business account?The issue I have am currently having is when someone chooses to not pay with registration (pay later/mail a check) it gives me that error message.
**I just tried using Paypal Checkout instead and it sent me an email saying that I need to set up an account. How do I fix the error using Paypal Business?
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Kat JotForm SupportReplied on February 17, 2021 at 12:21 PM
Hi @Carver_Casey,
I have moved your concern to a new thread to avoid confusion: https://www.jotform.com/answers/2904997
I'll be happy to help you "over there"!