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RachelAsked on January 13, 2021 at 5:06 PM
Hello,
I've made my form look the way its supposed to on the builder page, but when I send the form out to clients, it looks different, and they are unable to input text into certain questions.
Page URL: https://form.jotform.com/210123278331141 -
Sonnyfer JotForm SupportReplied on January 13, 2021 at 8:37 PM
Hello Rachel - I apologize for the inconvenience.
I tried filling out your form and was able to do so.
May I ask which questions are they unable to input texts so we can test the same on our end?
Looking forward to your reply.
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RachelReplied on January 13, 2021 at 8:58 PM
Hi,
Yes in the screen shot included below, the questions that are left blank I am unable to fill in. Also, the questions " Complaint is often accompanied with... and Childhood illnesses, accidents, traumas.....how much alcohol do you drink per week. etc. All the questions that are long that don't leave room to type.
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Sonnyfer JotForm SupportReplied on January 13, 2021 at 10:38 PM
Thanks for the screenshot. I assume you've updated your form as below is what I see now. There is now enough room for input text unlike in your screenshot.
As for the long questions that leave no room for input texts, I can see the issue even on my cloned form. Kindly allow me some time to run some tests on my end. I will be back shortly.
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Sonnyfer JotForm SupportReplied on January 14, 2021 at 1:41 AM
Thank you for patiently waiting. Kindly inject the below CSS code to your form to fix the issue:
#label_45, #cid_45,#label_130, #cid_130,#label_139, #cid_139, #label_97, #cid_97, #label_98, #cid_98, #label_99, #cid_99 {
display : block !important;
}
Guide: How-to-Inject-Custom-CSS-Codes
RESULT:
Let us know if you need further assistance.