Email doesn't contain the paragraph

  • MPRH
    Asked on January 8, 2021 at 1:59 PM

    I'm not able to print a contract after it has been submitted. The submission will print but doesn't include the paragraph section above it. How can I get the paragraph to be included with the submission?

    Jotform Thread 2810561 Screenshot
  • Elton Support Team Lead
    Replied on January 8, 2021 at 6:31 PM

    Paragraphs aren't included in emails by default. You have to edit your email notification and manually paste the paragraph.

    Here's an example:

    copy paste text on email Screenshot 10

    Alternatively, you can also attach the PDF Document in the email notification so you can print the attached PDF. Guide: How to include submissions as PDF attachment in the email notifications?