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BhfcAsked on December 18, 2020 at 3:34 PM
When on our website bhfcfinancial.com we have a button (contest entry) that goes to jotform. Our customers are able to go to the form and fill it out and submit it. After they hit the I'm not a robot button and click submit they are taken to a screen that says sorry page can not be found but we do get their submission. I have done a test and I received the page is not found but my submission is in our in box. Thank you.
Jenee' Madrueno
BHFC Financial Services
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jonathanReplied on December 18, 2020 at 5:26 PM
We apologize for inconvenience. It could be possible also the issue was due to the form link in the website not using the secure (https) URL.
Please try re-adding the form link using instead its https URL link https://www.jotform.com/form/42377205130950 in your website page.
Let us know if issue persist even after doing this already.