-
Heidi_MelroseAsked on December 13, 2020 at 10:53 PM
Hi
I am receiving submitted forms that have been filled out but when I go onto JotForm to Download them it says there is one there but doesn't display the content. I have signed out, Closed the browser and refreshed multiple times.
Is there something wrong with Jotform today?
Thanks
-
KrisLei Jotform SupportReplied on December 14, 2020 at 1:54 AM
Hello,
I assumed that you are referring to the HydroKleen NSW South East Customer Feedback Form, correct? As I have verified there's a submission showing on the tables page on my end:
Are you still experiencing this issue? I have cleared your form cache on our end kindly try to access again the submission table, let's see if it will make a difference? Or please provide us with the form's direct link if you are referring to a different form to verify it further on our end.
Thank you. Please do get back to us if the issue persists.
-
Heidi_MelroseReplied on December 14, 2020 at 5:11 PMGood Morning
It seems to have fixed it self or clearing the cache on your end must have worked.
Thank you.
[cid:image001.png@01D6D2B9.2519D140]
...