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Pam SkaggsAsked on December 9, 2020 at 10:13 PM
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roneetReplied on December 9, 2020 at 11:18 PM
You would have to manually cancel the subscription I-10156V1P3CTK from your PayPal account. Follow this guide:
1. Login to your Paypal Account
2. Find the reference to the latest payment you have made to JotForm
3. Once found, click the subscription number for that transaction
4. Now click on the "Cancel Subscription" button and that is it.
https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
Let us know if you need further assistance.
Thanks.
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Pam SkaggsReplied on December 10, 2020 at 10:11 PMDone.
Thank you
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roneetReplied on December 10, 2020 at 11:35 PM
Your subscription is set to cancel on 27/12/2020. Your account will downgrade to a free account on this date.
Let us know if you have further questions.
Thanks.