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Viviane KnightAsked on December 9, 2020 at 1:02 PM
I cannot access my downloaded PDF files.
Why not?Its one day old.
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Cecile JotForm SupportReplied on December 9, 2020 at 4:15 PM
Hello there,
You can either login to your JotForm account every time you download your PDF or uncheck Require log-in to view uploaded files.
Let us know how it goes. Thank you.
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Cecile JotForm SupportReplied on December 9, 2020 at 4:20 PM
Please note that the Require log-in to view uploaded files can be found in your account settings. https://www.jotform.com/myaccount/settings
Thank you.