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Thumm_KyleAsked on December 8, 2020 at 2:41 PM
Can I use my remaining credit to upgrade to the silver that's on Sale?
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Yuta_JReplied on December 8, 2020 at 4:47 PM
Hi @Thumm_Kyle,
Thank you for reaching out to JotForm support. If you upgraded your subscription with the campaign price, your remaining period will be prorated and the campaign price will be applied to your new subscription automatically. After upgrading your subscription, please review the invoice that's been issued under Billing tab by accessing the following link. https://www.jotform.com/myaccount/billing
If you have any questions related to your billing issue or your forms, please reach out to JotForm support again.
Cheers,
Yuta