-
cuesta_healthcenterAsked on December 7, 2020 at 7:03 PM
I created a form and the answers are not legible. The excel is also not working and I don't have access to the content.
This is a photo contest, I need help!!!
-
Lorenz JotForm SupportReplied on December 7, 2020 at 10:34 PM
Thank you for contacting us.
The form https://www.jotform.com/form/203226455734050 is currently encrypted that's why it is showing encrypted data. You will need to upload the private key you've created during the encryption process in order to decrypt it and have access to the data.
For more information, kindly check the link below.
https://www.jotform.com/help/344-encrypted-forms-and-how-to-use-them
I hope this helps. Let us know if you need any further assistance.