Getting Stripe Payment Error with my Stripe integration in the form

  • bapsnzit
    Asked on December 5, 2020 at 4:42 PM

    i have linked my stripe account to jotform, however it still gives a API error. i am aware that there is no way to add API with jotform - how do i link this and make it active? i need this to be resolved quickly. Regards

    form - https://form.jotform.com/203379081425051

    Stripe Payment Error

    No API key provided. (HINT: set your API key using "Stripe::setApiKey()". You can generate API keys from the Stripe web interface. See https://stripe.com/api for details, or email support@stripe.com if you have any questions.

    Jotform Thread 2747077 Screenshot
    Page URL: https://submit.jotform.com/submit/203379081425051/
  • Welvin Support Team Lead
    Replied on December 5, 2020 at 11:38 PM

    You need to click the Connect with Stripe button within the Stripe integration settings.

    Guide here: https://www.jotform.com/help/190-how-to-integrate-stripe-with-your-form.

    When it is connected, the button should display as Connected - see screenshot:

    2020 12 06 028 Screenshot 10

    That means the key is already in place, and the form is ready to accept payments.

    Your form is currently integrated with PayPal Checkout. It's connected and should work.

    Please contact us again if we can help in any way.