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Lyster_DanAsked on November 30, 2020 at 9:31 AM
Good Morning,
I am looking to send a mass form to my 350 customers for them to update their contact information but it looks like i can only send it to 5 customers at a time and that will take me forever, so i was curious if i would be able to send a mass email to all my customers at once??
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Jessica JotForm SupportReplied on November 30, 2020 at 10:27 AM
Hi Lyster_Dan,
If you wish to send a bulk email to the customer who has submitted your form, you may use our Email Newsletter application. You can find our Email Newsletter application from the following link: http://email.jotform.io/
Additionally, you may want to take a look at this guide too: https://www.jotform.com/blog/email-newsletter-app/
Please give it a try and let us know if it's what you are looking for.
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Lyster_DanReplied on November 30, 2020 at 10:43 AM
Thank you. What if i created a form that I want my customers to fill out. Would that be sent via that as well?
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Sam_GReplied on November 30, 2020 at 11:34 AM
Hi Lyster_Dan,
You can send the direct link of the form for your customers. You can find it in the Publish tab:
If you wish to send an email, you can go to the Email section of the publish tab, and select Share on email:
Please let us know if you have any additional questions.
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Lyster_DanReplied on November 30, 2020 at 12:02 PM
Okay. that works perfectly for me. My last question is how do i turn off the feature where when an email is filled out on the form it get sent to that person's email because i don't need them to get the submitted form as well as me
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Jessica JotForm SupportReplied on November 30, 2020 at 2:09 PM
Hi Lyster_Dan,
You may delete Notification and Autoresponder email. It's accessible from Settings > Emails.
Then, you may delete the two settings (Notification and Autoresponder) and no emails will be sent to you, and your user.
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Lyster_DanReplied on December 1, 2020 at 7:25 AM
Thank you so much for all your help!!!
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Lyster_DanReplied on December 1, 2020 at 7:30 AM
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Richie JotForm SupportReplied on December 1, 2020 at 8:02 AM
I have moved your question to a new support ticket.
Kindly follow this link https://www.jotform.com/answers/2736502