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evanewsAsked on November 27, 2020 at 5:55 AM
I've tried to access the file uploaded from one of my forms I was testing but get a File not Found message.
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Richie JotForm SupportReplied on November 27, 2020 at 6:32 AM
It seems the file was not uploaded correctly that is why it returned a 404 error.
May we know if the issue is with this submission only?
May we know if the form is embedded to a web page?
Looking forward for your response.
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evanewsReplied on November 27, 2020 at 6:38 AM
Thanks for your response.
I've tested the form again - seems to be working now - not sure what I did though!
What would cause an incorrect Upload?
It's not embedded. On that subject -
I did try to embed a form on a Wordpress site, but it wouldn't submit - just returned a Please wait message. As we were in a hurry to get the forms out to our users I reverted to using the online link and didn't follow up at the time, but would prefer to embed in future.. -
Ariel JotForm SupportReplied on November 27, 2020 at 7:06 AM
Hi there,
Could just be a temporary. Let us know if you're still experiencing the issue, and we will be happy to take a look again.
I have moved your other concern to a new support ticket so that we can address it separately. Kindly check this link for the response: https://www.jotform.com/answers/2729850.
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evanewsReplied on November 27, 2020 at 7:07 AM
Thank you