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BabyToothAsked on October 30, 2020 at 10:56 AM
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Jovanne JotForm SupportReplied on October 30, 2020 at 11:14 AM
Hi again,
We apologize for the inconvenience this may have caused you.
We have received a message from our developers that we had a back-end issue earlier today concerning HIPAA accounts. However, the issue is now fixed and stable.
I also checked our HIPAA test account to confirm, and the account seems to be working fine. Could you please check again and let us know if the issue persists so we can investigate further.
We look forward to your response.
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ValleymedicalReplied on October 30, 2020 at 11:31 AM
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BabyToothReplied on October 30, 2020 at 11:32 AM
Thank you for looking into this. It is working great today :-)
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John Support Team LeadReplied on October 30, 2020 at 2:12 PM
Hello @Valleymedical - I have moved your concern into a separate ticket. I will address that shortly via this link below: