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MaritimePAOCAsked on October 29, 2020 at 11:50 AM
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Laura JotForm SupportReplied on October 29, 2020 at 11:52 AM
Hi,
Just for clarity, I moved your question into a new thread.
The "9 responses - 1 empty" should refer to the number of responses to the question.
Empty would refer that someone has left the field empty when answering.
Please let me confirm your form whether the number adds up, and then get back to you.
Best Regards, -
MaritimePAOCReplied on October 29, 2020 at 11:55 AM
Thanks. I've noticed the number doesn't change when we receive new responses.
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Laura JotForm SupportReplied on October 29, 2020 at 12:46 PM
Hi,
Thank you for your patience.
I cloned your form and did some testing, and I was able to replicate the issue that the numbers didn't change after receiving new responses.
I have contacted our back end team about the issue, and once we have any news regarding this, we will update it here.
Best Regards,