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jack e danielsonAsked on October 26, 2020 at 1:10 PM
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Amjad_AReplied on October 26, 2020 at 5:23 PM
Hi Jack,
Change Username:
In order to change the username, please provide 3 possible usernames in order of preference. We will put the first one that we find available. Also, please note that custom URLs will no longer work once the username is changed, so if you are currently using any.
Reference: How-to-Create-a-Custom-URL-of-a-Form
Change Password:
Just to confirm, are you not able to login into your account? You may reset your password to receive a reset link in your email by following this guide: How-to-reset-JotForm-account-password
Hope this helps, let us know if you need any further assistance.