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galaawardsAsked on October 22, 2020 at 6:39 AM
Hello,
I have received today an email from Paypal warning that I should upgrade security to be co pliant with EU regulations. In the email, there's a link with further explanations: https://www.paypal.com/uk/webapps/mpp/psd2.
A few months ago I contacted you regarding being PSD2 compliant. Now it seems there's a new 3D secure protocol? How this applies to Jotform?
I have been a frequent user of Jotform since 2010 and use the forms a lot with Paypal Pro. Please let me know where and how are you standing with this request.
Many thanks,
Julio Hardy
Jotform account: galaawards
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Jovanne JotForm SupportReplied on October 22, 2020 at 9:21 AM
Hi, thank you for contacting JotForm support.
I'm sorry I am not quite familiar with the new PayPal Pro security upgrade. I will request more details about it on our payment team. As soon as we have more information, we will let you know via this thread.
Thank you.
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galaawardsReplied on October 22, 2020 at 10:28 AMThank you Jovanne.
I think that you have already put in place the PSD2 compliance. Please keep me posted.
All best,
Julio
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