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clintjoelsonAsked on October 19, 2020 at 6:24 AM
Hi,
I was able to autoplay sound cloud on my form.
However, if i use a mobile phone or ipad to open the form . it wont autoplay.It only autoplays on my PC
I followed the instrutions here https://www.jotform.com/answers/1330946-Make-this-audio-auto-play-when-the-user-opens-the-formCan you help?
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Mike_G JotForm SupportReplied on October 19, 2020 at 7:59 AM
We would like to apologize for any inconvenience. I have tested the issue you are having and I was able to reproduce it on my end. I have tried using both the SoundCloud widget and the Iframe Embed widget.
Iframe Embed widget — https://form.jotform.com/202923574133048
SoundCloud widget — https://form.jotform.com/202923685974973
I was able to make it work on desktop as well, however, on a mobile device, it seems that it asking for confirmation first where do you want to play the music — on the web browser or on SoundCloud.
I'll try to check if I can find any workaround for your concern. I'll get back to you on this ticket the soonest.
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clintjoelsonReplied on October 19, 2020 at 8:11 AM
YES PLEASE .... I BADLY NEED IT... THANKS
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Mike_G JotForm SupportReplied on November 5, 2020 at 8:47 AM
Apologies for any delays. I have managed to find a way to remove the confirmation where you want to play the music — on the web browser or on SoundCloud.
https://form.jotform.com/202923574133048
This is the link I used in the Iframe Embed widget: https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/517693053&color=%23ff5500&auto_play=true&hide_related=true&show_comments=false&show_user=true&show_reposts=false&show_teaser=false&visual=true
However, it seems that the autoplay feature of Soundcloud isn't really working at all on mobile. I have tried embedding the iframe embed codes from their website itself on a test webpage and it still does not autoplay.
https://shots.jotform.com/MikeG/screenshot/soundcloud-autoplay-embed.html
I can only suggest now that you contact Soundcloud regarding this issue. Feel free to let us know if you need any further assistance.